
Throw it Away the Psychology of Floor Mats and
Software
Everyone will tell you to build a prototype and then
throw it away. With mechanical design, its done routinely; with
electronics, we plan on it. But entire methodologies have been designed to
make sure that your software prototype is saved.
Its the Floor Mat Syndrome
If you are like most people I know, when you buy a new
car you buy floor mats. While aside from some water and gravel, you dont
know what will accumulate on the floor, just like you dont know every way
that your product will be used.
But now lets jump forward a couple years and look at
those floor mats. They are covered with the history of the car including:
grime, grease, coffee, gravel, salt, donut, bagel, Cheerios, and other
things too embarrassing to mention.
In like ways, the people using your
prototype-gone-product are using it in ways you never expected. They are
searching differently, over-using under-designed features, and saving or
making money in ways you never imagined.
To the Mat
Every time Im in someones middle-aged car I look at
the floor mats. They are often stained, rubbed, ragged and sometimes worn
through. I then ask them Since your car is more than halfway through its
life, why not throw out the floor mats and enjoy the clean, unworn carpet
underneath?
The answers are interesting. The fact is most cant
throw them out. They are stuck on the floor mats protecting the good
carpeting even though the car is rusting through, the transmission is
slipping, and the engine is rough.
But the mats are familiar and part of the car and they
cant throw them away; just like you cant throw away your software
prototype.
Throw Away That Prototype
Ok, this is not science, but we all seem to have an
affinity for the familiar, even when it has lost its purpose or is no longer
serving us well.
It is so hard to throw out your throw-away prototype.
Its familiar like an old friend and we want to keep it no matter how ragged
and worn. But look at everything you have learned from the prototype; the
great service your floor mats have provided. Look at how their flaws point
to or cover up better things. Do what needs to be done and pitch them both.
And yes, take a look at your floor mats the next time
you are in your car. If you throw them out, let me know... Ill honor your
courage.

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