You need product development leadership (PDL).
While you probably already have some, let me explain the passion that I
feel about what it takes to lead product development.
Multidiscipline leadership
Schools and most training organizations turn out
leaders in a single discipline: hardware engineers, software engineers,
and engineers of all specialties. Other college departments turn out
marketers, business leaders, scientists, researchers, analysts,
accountants, and other business related degrees. Product Development
Leadership (PDL) requires a broad perspective to succeed at selecting
the best ideas, staffing, navigating company politics, "kicking off" a
project, successfully leading the tradeoffs that make the project
requires, delivering the product and assuring its success in your
customers hands.
A product development leader must understand and
orchestrate all of these tasks. While that leader will have come from
one of many disciplines, to be successful at product development they
must understand all of them. That understanding allows them to actively
lead tradeoffs and insure team cooperation so that all of the
disciplines points of view are reflected in the project and product.
This is Product Development Leadership and the leader is the Product
Champion.
Small Companies
In small companies the Champion is often the
founder, CEO, chief technologist, or engineering leader. With few
organizational boundaries in a small company, the Champion role is easy
to clearly define. Since the formal organization leadership is well
aligned with the Product Devolvement Leadership, there is little
ambiguity.
These advantages are strengthened by a low
communications overhead. With the effort required for clear
communications increasing as the square for the number of people on the
team, clear and complete communications are strong in a small company.
Larger Companies
Larger companies have the advantage of greater
access to diversity and depth of resources. Unfortunately one of those
resources is leaders, and the ambiguity caused by not having a single
leader for a product development project can be devastating. And its
not only this ambiguity; it's unclear responsibility, politicking for
power, career games, headcount ownership games, the power to not resolve
differences, and more opportunities to sabotage a project than anyone
can imagine.
Many big companies lament that they are incapable
of developing products. Unless a large company builds leadership that
has the clarity of mission, clarity of leadership, and the
product-ownership that comes from a strong product development mission,
they cannot compete with a small company.
Product development options for big companies are
often reduced to: 1) build the new product within the big organization
and risk having it delayed, compromised or never completed, or 2) build
it in a "skunk works" that emulates a small company and risk it not
being accepted by the company when it is completed. My experience says
option two has a better chance of financial success.
How to become a Product Development Leader
First, as Robert Mager says "youreallygottawanta".
Other prerequisites include loving products, critical listening skills,
and a crucial desire to extend yourself beyond your initial education
and training to get involved with and live the points of view of all of
the disciplines that build the product.
You have a far better chance to learn and develop
these skills in a small company. In my big-company career I was
fortunate to have a mentor that instinctively understood this and gave
clear charter to small teams to go off and build great products.
Large-company infighting eventually destroyed that environment.
You need to be able to hear what people say beyond
their words and judge their conviction, knowledge, sincerity,
excitement, and motives. I have written often in this newsletter about
the importance of understanding that 60% to 80% of any message content
is presented by body language
learning to hear that unspoken part of
a message is the first step.